Well, the Sprint Store had to order a replacement Moment for me since my completely stock 2.1 Moment has been having so many issues as of lately. The latest one being text message receipt. Yes I have auto retrieval turned on yet after a while the only way for me to get a text message was to restart my phone. This is after dealing with the CDMA lockup after being on WiFi, and constant battery drain issues. I'm really sick of this phone. How many replacements will Sprint do before allowing a change to a different model?