getting a replacement


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  1. saccityp

    saccityp Active Member This Topic's Starter

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    My evo has a power issue with turning the phone o.the problem is that I have to pull the battery before I can turn it on. This is also followed by the start up animation hanging for a bit which was not happening the first week I received the phone. Would this be enough to get am store replacement.
     

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  2. SeauxCrazy

    SeauxCrazy Well-Known Member

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    The startup 'issue' isn't an issue at all. You have to wait between 30 seconds and a minute to restart it. Animation hanging ... don't know much about that, so I won't answer. :)
     
  3. evo678

    evo678 Well-Known Member

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    Isn't the policy a "no questions asked" type of deal where u don't have to have a reason other than that you're not happy with the one you have?
     
  4. saccityp

    saccityp Active Member This Topic's Starter

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    Im new to sprint so I have no idea what the customer policies.
     
  5. dmystic1

    dmystic1 Well-Known Member

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    Yes even though the screen is off, the phone still has not completely shut down. It has been even longer than 1 minute for me sometimes.
     

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