I have been dealing with a "phantom touch" on my screen for 2 weeks now. I have tried uninstalling certain apps, keyboards, everything I could try. And it still does it on factory reset. Its like there is somebody touching my screen in the lower right, above the search button. If I am in an app, it will touch that part of the screen and open the options, or whatever button it touches in that particular area. Verizon said they are sending a new phone to me. We will see if it works!