getting the screen to stay lit on a callSupport


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  1. AOldfield

    AOldfield New Member This Topic's Starter

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    This is only a problem when I make calls which require entering a number to select an option--(i.e., press 1 for...). I know the screen times out(?) when on calls normally and that it will light up again when it senses the call has ended, but if I have to see the keyboard to press a number to make a selection, pressing the power button to bring it up usually takes too long. By the time I get the screen up and press a button, the system on the other end doesn't recognize it. OR, I'll press the power button and it won't come up at all.
    Anyone have a suggestion for this or am I just crazy? Thanks in advance!:)
     

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  2. parri1l

    parri1l Well-Known Member

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    Isn't that what the proximity sensor is for? So when you put the phone to your ear it shuts off screen so there are not any accidental button presses, then when you want to do something on screen and take away from ear I thought screen was supposed to come back on. I cannot provide any real answers as my phone will be hear tomorrow.
     
  3. playafiddle

    playafiddle Member

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    It should come back on when you take away from your face, but it doesnt always for some reason. Also, when you are driving and using blue tooth you don't have the phone to your face and it times out during conversation. That is very annoying.
     
  4. Humpa

    Humpa Well-Known Member

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    Not only that, but the damn proximity sensor still functions even though you are using BT. For instance, try swiping on the notification bar when on the phone using BT headset - you can't! It keeps blanking out the screen when your finger gets close to the notification bar (can't even "sneak" in from the side or anything .. lol)
    ... but you can simply hit Home so you are out of the Phone app and then the proximity sensor goes away.
     
  5. necosino

    necosino Well-Known Member

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    Good job! You solved your own issue!
     
  6. phareous

    phareous Active Member

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    hmm i'll have to try the home button. i usually just shake it a few times and the screen pops back on
     
  7. Humpa

    Humpa Well-Known Member

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    My problem was when using a BT headset and trying to view something in the notification bar. My display would light up just fine, but my finger would set off the proximity sensor when I go for the notification bar. Of course that then causes the screen to blank out, so I pull my finger back and the screen comes back on. I was even trying to sneak in from the side to grab the notification bar ... lol
    ... this only happens if the phone app/dialer is onscreen, so Home is an easy fix for that one.
     
  8. bobt

    bobt New Member

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    So does anybody have a suggestion for the original question instead of hijacking the thread about something else?
     
  9. Fine69

    Fine69 Well-Known Member

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    Well I just pull the phone quickly back from my ear and the screen lights up right away. sometimes there is a tiny delay but really minor.
     
  10. eliza

    eliza Member

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    my screen usually stays black. shaking the thing would bring it back for about the 1st month i've owned the phone, but now i can't even hang up the call let alone press 1 for more options.
     

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