Getting water damaged phone replacedSupport


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  1. burnthiscity

    burnthiscity New Member This Topic's Starter

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    Hi,

    So I dropped my phone in the sink a few days ago. And yes, I did the dumbest thing humanly possible after I did so - turned it on to see if it worked. I realized this was stupid and turned it off and took out the battery/SIM card, but I knew I probably already fried it. So I left it in rice for 3 days, took it out this morning - everything works except the screen. I can unlock the phone and feel the vibration, if I press and hold on the screen I can feel an app icon being picked up, and I know the audio and vibrate work because I tried changing the ring volume on the side.

    So here's the thing - I know this is "wrong" or whatever but I'm really not asking for your moral opinion on this. I checked the water indicator on the phone under the battery cover, and it did not go off (it's still white with red X's). The one on the battery did, but I have an extra battery that was not in the phone at the time so I put that one in now. I am still covered under warranty on this phone, so if I took it to Verizon and simply told them that the screen stopped working, would they give me a refurb? Or would they actually open it, look at it, and see some kind of water damage? I'm not sure of how their whole process works.

    Thanks!
     

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  2. crackdroid1

    crackdroid1 Well-Known Member

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    Where's the indicator on the phone? (My phone got watered by the sprinklers after a football game w/ my cousins. ;))
     
  3. burnthiscity

    burnthiscity New Member This Topic's Starter

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    There are 2 indicators - one in the battery compartment under the camera, and one on the actual battery. They are both white with red X's - until you get them wet, then they turn completely red/pink.
     
  4. Caveman419

    Caveman419 Well-Known Member

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    The one inside the battery compartment in my Droid is red with a white X not white with a red X. Very interesting.
     
  5. mpw

    mpw Well-Known Member

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    Why not just go in and ask? the worst that's likely to happen is they'll catch you lying and say no.
     

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