My best friend just got placed on probation because she could not locate an important phone number which I personally entered on her Gmail contacts on her desktop. I checked her 4G contacts (view contacts boxes are all checked) and that specific contact is still missing while showing up on her desktop contacts. Out of curiousity, we checked both of our phones. Just from A-C alone, she is missing 23 contacts and I am missing 41 contacts. The contacts are there on our desktop contacts, but not on the 4G. I feel guilty since I was the one who talked her into changing from Blackberry. Her Head Nurse warned that she will have no tolerance for screw ups due to android phones. Apparently, she has same issues before with one of her RNs. Truthfully, we can't blame her. What can I do to ensure Gmail contacts more reliable? Thanks for your help.