gmail incoming mail problems


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  1. Constance

    Constance Member This Topic's Starter

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    Hello everyone,

    I've got the weirdest problem ever with my HTC Hero.

    The gmail application does not refresh automatically so as to fetch incoming e-mail. Even worse, it doesn't even do that when I manually do that (menu --> refresh)

    There is one situation: If I change one of the settings for
    Labels ("description = select which labels are syncronised") it does fetch e-mail from my inbox, but only if I manually refresh.

    It doesn't make any sense that my gmail application can only fetch new mails after a (random) modifcation in my settings. I would like my gmail to refresh .... well.. as often as possible and automatically, since I will not know beforehand when someone has sent me a mail.

    For the moment my label settings are as follows:

    days for syncronisation: 1 day

    labels
    inbox: syncronise for all items
    with star: syncronise for all items
    eehh. well actually all my folders are "syncronise for all items"

    Thanks for your help people!!!
     

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  2. Windy

    Windy Member

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    Hi

    I had this problem today too. I did a restart and then all started working OK.
     
  3. Constance

    Constance Member This Topic's Starter

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    Do you mean just turning the phone of and turning it on again? Unfornately that's not enough in my case.

    In the general settings of the Hero, under "data syncronisation" I've turned the gmail off and on again. Unfornately that doesn't do the trick either. :-S

    What I've also noticed now is that under data synchronisation gmail and agenda shows me the rotating arrows, but when I tap "contact" on, it tell me that there are problems with syncronisation and that it will be tried at another moment... I don't know if this is a whole new problem or that it is linked to the "gmail not fetching new mail"-problem.

    I hope your not talking about a hard reset, because I would hate to lose all my info and to have to put all my settings back. I already did that after I updated the firmware..... so I am trying to avoid that.
     

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