Gmail not coming through


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  1. Tomjh99

    Tomjh99 Active Member This Topic's Starter

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    Since last week I stopped receiving my Gmail on my Hero. I immediately made sure all my settings were in order, as they were. I called Sprint tech support, and they had me master reset my phone. Since the reset my Gmail is still not coming through. I logged into my Gmail acct from my laptop this morning, and several emails were in my inbox, yet I ddin't receive any notification on my phone.
    Any suggesetions?
     

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  2. DonB

    DonB ♡ Spidey Sense !! ♡ ™ Moderator

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    Yep Sprint solution to everything Master reset, same has been happening here for a couple of days now, so I have both the Gmail app set up and the pop 3 one for gmail also, if one don't come in then the other does, I gave up on calling sprint for troubleshooting.
     
  3. andygu3

    andygu3 Well-Known Member

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    Go into applications, manage applications. Go to both gmail apps and clear cache and data and then reboot your phone. This worked for me ;)
     
  4. DonB

    DonB ♡ Spidey Sense !! ♡ ™ Moderator

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    I have also done that and still there are issues with the Gmail apps lately, I have a couple of friends that have the Hero and they also sometimes are not getting the emails synced with the phone, I myself have never had an issue until the past couple of days as of late, I check the syncing and notice when I go to the sync apps, they are green and look stuck, I try syncing manual separately and they synced fine, but if I go back to the 2 apps together which is the Gmail and Weather app and try syncing together they stay green, I have done reboots, update profile and also PRL but sttill the same issue, then out of no where it starts working again. and I am sure it is not signal relate as I have 5 bars of signal strength :)
     

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