Gmail password hardcoded in Droids?Support


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  1. GS300

    GS300 Well-Known Member This Topic's Starter

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    For a few real and a few imagined problems yesterday I went on-line and changed my gmail password. Then I tried to find on my X where to update the new password. After looking in what I thought was everywhere I called tech support and they said it was hard coded. I would need to "wipe" the phone and start fresh. Some words about lost data as well.

    He suggested tring to get back to the original password which gmail allowed without resetting a few more times. After thinking about this though, there are more than a few good reasons to change passwords and this seems a bit on the dumb side to me.

    Was he wrong or is the OS wrong to have this hard wired? Since Google runs this whole thing doesn't it seem like they should make it a tad more user friendly if that is the case?

    Thoughts, comments, whatevers?

    GS
     

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  2. Swizz

    Swizz Well-Known Member

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    Very few things on any device are hard coded; and it would be incorrect to say the gmail password is hardcoded once entered. Yes, it's stored in the device but that's it. Once you change the gmail password on your computer, just do a battery pull and try to launch the gmail app or the Market. It will try to log in, and once it realizes the password is incorrect it should prompt you to reenter.
     
  3. gvillager

    gvillager Well-Known Member

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    I reset my password and then immediately tried to manually sync my phone. It couldn't sync because of the password but it gave the option to enter in the new password. It was a pretty simple process.
     
  4. rjoudrey

    rjoudrey Well-Known Member

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    People need to be very careful when they choose their first gmail account it stays with you forever! Example, I had a gmail account when I got my Droid 1, then changed to a Google hosted domain instead with Google apps. Now although my Google hosted domain is my main gmail account I cannot access many of the other Google services with it. Every time I type in my new password and gmail account it defaults to the original email account. This is a real pain in the a$$ and from what I have read Google is powerless to make any changes or changing your default gmail account.
     
  5. Billswood

    Billswood Well-Known Member

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    honk
     
  6. sund0wn

    sund0wn Well-Known Member

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    i do know this was an issue with the droid 1, but i think you can delete the gmail account on the x and enter a new one.
    i believe this to be the case, but i am not 100% sure.
     
  7. pirahna

    pirahna Well-Known Member

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    I just called Motorola Support, they confirmed that you must reset to factory settings to change your Gmail password. That is the most asinine software design I have seen on one of these phones yet.
     
  8. Crea

    Crea New Member

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    I was able to reset my gmail password on my Droid X by doing the following:
    Shut off phone.
    Remove and replace battery.
    Power up normally.
    I slid down the notification bar at the top of the screen. It indicated that gmail would not sync. It then asked for my password. I entered my new password and gmail then worked correctly.

    This all occurred after I had changed my google password on my pc. After reading on several forums that a factory reset of my Droid X was required, I decided I would rather just change my password back to what it was before. However, google wouldn't let me return to my old password because it had only 6 characters. My new password has 9.

    I hope this saves someone from a factory reset.
     
  9. Napalm

    Napalm Well-Known Member

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    Did anyone try just removing thier Gmail account in the accounts menu, and then re-adding it?

    I don't think its really "hard coded" in.
     

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