Support gmail stops updating long email thread

Discussion in 'Android Devices' started by mistermojorizi, Sep 18, 2013.

  1. mistermojorizi

    mistermojorizi Well-Known Member
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    Oct 26, 2011
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    has anyone ever had a problem with the gmail app where the conversation thread stops updating after there are many replies? it'll show a new email has come in, it'll even preview it, but when i click on the thread, it shows my old email. a temp solution has been to uninstall updates to gmail, but then the factory copy starts having the same problem after a bit
     

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  2. doogald

    doogald  
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    Jan 7, 2010
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    That hasn't happened to me, and I have some conversations with about 50 replies.

    Is there any chance that you starred one of the messages in the conversation? I've noticed in the past when that happens that the gmail android app brings me back to the starred message - but I can still see the messages below.
     
  3. mistermojorizi

    mistermojorizi Well-Known Member
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    Oct 26, 2011
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    no i haven't starrred any, but it has one of those >> yellow important markers that it auto added. yea it started doing that at about 15 messages in the thread. i've also found that clearing the app data worked to reset this behavior, but don't know how long that solution will last.
     

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