GmailSupport


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  1. leobold

    leobold New Member This Topic's Starter

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    I am using my fiance's old phone. Huawei-M860. She set it up on one of her gmail addresses, but it got hacked and we can't get into it. With that, I can't download new, or update old apps. I try to add my account, but it is saying that there is no wifi connection, yet the wifi screen says I am connected.

    I need to do a hard reset on this phone and need to save my texts and contacts.

    I have no problem getting INTO my apps (Facebook, Pandora, etc), but they need an update and it won't let me without the gmail working. Also need to download a couple new ones, and I can't get that far.

    Also, without a backup gmail (mine) entered, can I delete the other, hacked, gmail account without the phone blowing up on me?

    Thank you in advance.
     

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  2. oddtrey10

    oddtrey10 New Member

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    I am having a similar problem. Could someone please help?
     
  3. gbiggie

    gbiggie La patience et le pardon VIP Member

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    The best best first off would be to create brand new Gmail accounts for both of you.
    Each of your phones can be restored to full working condition.
    Re-Activation through Metro PCS can be done in the comfort of your home-not by going to a Metro store:thumbup:
    Let me know how you would like to proceed:D
     

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