So I must say goodbye to my eris and say hello to my Droid. I got my 4th replacement and after 3 days it stopped reading my memory card and asked me to reformat it. so i went in to Verizon and handed them my phone. no big convo other than what was wrong with my phone. they said they were going to replace it so I asked what else they could do and they offered me a droid. so I agreed. as usual Verizon was very helpful and I am happy with the outcome. Good luck to all trying to replace your Eris phones. this is a summary of what went wrong with my phone. Phone 1 Would not charge Track ball was malfunctioning Phone 2 whenever the phone would make calls it was only the sound of static that I would hear Phone 3 It would randomly call people just after I had gotten off the phone with them Silent bug Would scroll to the left unusable for up to 5 minutes after making a call Phone 4 Randomly call people when I turn the phone on from sleep mode. Memory card stopped working.