Support Google contacts not updating

Discussion in 'Android Devices' started by philtablehat, Oct 17, 2010.

  1. philtablehat

    philtablehat New Member
    5

    Oct 17, 2010
    3
    0
    5
    HTC Desire
    Froyo 2.2
    Orange UK

    Having exported address book file to pc, and imported to Google contacts, my Desire now reads contacts from my Google account. I then deleted all contacts stored on the phone to remove duplicates.

    However, I now don't appear to be able to edit contacts. Changing primary contacts reverts after a few minutes, and I am unable to add new contacts to Google from my phone. It's almost as if my Desire is set to read only, or something.

    Any ideas?
     

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  2. slimmanjim

    slimmanjim New Member
    6

    Oct 17, 2010
    1
    1
    6
    Hi,

    Have you recently switched from googlemail to gmail? I did this and experienced the same problem as you.

    The two ways around this are -

    Restore factory settings and then setup again under gmail (you will lose everything that isn't backed up).

    or,

    Switch back to googlemail from Gmail on your PC.

    See here for details - Googlemail changes to Gmail but snarls up Android phones | BitterWallet

    Thanks
    Jim
     
    philtablehat likes this.
  3. philtablehat

    philtablehat New Member
    5

    Oct 17, 2010
    3
    0
    5
    Ah ha. I did indeed switch from Googlemail to gmail. Difficult decision now though! Will let you know if it rectifies the problem.

    Many thanks.
     
  4. philtablehat

    philtablehat New Member
    5

    Oct 17, 2010
    3
    0
    5
    Spot on. Factory reset fairly painless, too!

    Thanks for your help, Jim.
     
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