Google Play Error: "You haven't accessed the Google Play Store App on your device with this email acSupport

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  1. Kaiw

    Kaiw Active Member


    Please ignore the title. I am trying to sync my google account to my Eris with Android 2.37 and Cyanogen 7.

    I keep getting the following error message when entering my account information:

    "unable to open connection to server"

    I can't add & sync my google account because of this. Anyone know what to do?

    Thanks for any help!

  2. doogald

    doogald Guides Guide

    Which CM7 ROM did you try to install? Did you happen to flash Google Apps after flashing the ROM but before restarting the phone?
  3. Kaiw

    Kaiw Active Member

    Hi; it came with Cyanogen 7. I honestly don't even know about installing ROMs or flashing
  4. doogald

    doogald Guides Guide

    Sorry that it took so long to answer. If a factory reset does not work (from home, menu->settings->privacy->factory data reset), can you tell me what it says from (again, from home) menu:settings:about phone. Can you list the "Mod version" and/or "Build number" if they are listed there?

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