Support Google Play Rented Movies Not Playing via HDMI

Discussion in 'Android Devices' started by Stuntman, Jun 17, 2012.

  1. Stuntman

    Stuntman Well-Known Member
    233

    Nov 18, 2010
    3,530
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    Vancouver, Canada
    I rented a movie via Google Play. I can view it on my TF101 fine. However, when I try to play it on my TV via an HDMI cable, all I see is a blank screen on my TV. The sound is OK, thought. It seems that there is an issue playing Google Play rented movies via the Play Movies app.

    I am able to view everything else on my TV via HDMI. I can view my home screens. I can see my poker timer app. I can even view movies through Crackle and YouTube. This problem appears to be with the TF101 and the Play Movies app.

    I have did some research and found that other users of the TF101 are experiencing the same issue. Also, it seems that users of other Android tablets do not have this issue. Is anyone else here experiencing the same issue with their TF101? If you are able to view rented Google Play movies, I'd like to know as well.
     

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  2. partridge

    partridge Well-Known Member
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    Jun 1, 2010
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    I've had the same problem and despite the app being updated and the TF being updated a couple of times, it's irritating to hear that it's still the case. It's put me off using this service completely.

    I can watch YouTube on my tv via HDMI without problem, in fact everything else works fine, but not google movies.
     
  3. fldude99

    fldude99 Well-Known Member
    78

    Oct 10, 2010
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    NW FL
    I think this is a problem across the board, regardless of the hardware.
     
  4. viffer800

    viffer800 Well-Known Member
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    Sep 27, 2011
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    Same problem for me.

    Nothing AT ALL on my Panasonic and only sound on my Samsung
     
  5. pharscape

    pharscape Member
    6

    Mar 10, 2011
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    From the research I've done this is common to all Transformer models , I have a TF300. I wrote to Asus and asked about Google play and iPlayer content not displaying on external TVs and got this very quick response...

    "We are aware of the issue and it has got to do something with the HDCP compatibility. Our engineers are working on the issue and a firmware update will be released in the future.

    Thank you for your patience and our apologies for the inconvenience caused."

    Perhaps we will get a fix with Jelly bean?

    Fingers crossed.
     
    Stuntman likes this.
  6. chaztech

    chaztech New Member
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    Jan 10, 2012
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    Have the same problem with the "OH SO POWERFUL" Transformer Prime my prime is so glitchy that I hardly use it anymore. I use my GNEX which outperforms the prime in GL benchmark!:p
     
  7. 1cheater

    1cheater New Member
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    Apr 28, 2012
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    I have also had this problem, but found a resolution. Start up the movie before plugging the HDMI cable into the eeePad.. plug in your TV HDMI first, change your TV input ,then start the movie and connect to eeepad. This worked for me as i was having the same issue.
     

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