google play store has stopped unexpectedly!?Support

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  1. drjunk

    drjunk Member

    Hi. I'm getting the message in the above title every time I try to open Google play. How do I get Google play working again? It's version 3.5.19. Cheers.

  2. Tyseyh

    Tyseyh Well-Known Member

    App management - - play store - - clear cache.

    Usually works for stuff like that
  3. Rhyan

    Rhyan Well-Known Member

    Failing that, you could uninstall Play Store (Home Screen > Menu > Settings > Applications > Manage Applications > All > Play store), which should revert it back to the Market app, and wait fo the next update to bring it back to the Play Store.


    Google "google play apk" to find a source for the application file. Download it and run it (you may have to check the box that says "run applications from other sources" or whatever it's called) to install the application again.

    I've had this problem with my Desire many times - normally I have this problem in combination with being unable to run Maps and the Navigation app, which also wipes my contacts and SMSs. Most annoying.

    kach310 and drjunk like this.
  4. drjunk

    drjunk Member

    Thanks Rhyan. I just uninstalled...switched off and on the phone and the original marketplace was back on and working...cheers mate.
  5. cmcaro70

    cmcaro70 New Member

    I uninstalled the app, but am still getting this eror message.... :(

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