Google sign in pop up problemsGeneral

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  1. zonk39

    zonk39 Member This Topic's Starter

    Jan 3, 2010
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    I am all of the sudden having a problem with the Droid Eris.
    I keep getting a pop up Google sign in on the screen.

    It has a username
    and password

    the username shown on the screen has gmail address
    (part of it is my address but at the end of my address there are 2 extra numbers added to it (i do not have numbers in my address (do not know how it got there) there is no way to change the address on the pop up, but i try to put in my password that I have and it does not work.

    I can access gmail from a computer with my correct gmail address and PW.

    Is there any way to get in contact with Google (haha) and Verizon says it is Googles problem.

    I want to try to get back my correct gmail addy on the Eris, if anyone can help ? All I can do is talk and receive text and go on web, If I try to go onto Menu, Market it asks me the PW

    Thanks and Regards,

  2. kgunnIT

    kgunnIT Member

    Jan 6, 2010
    Likes Received:
    One solution is to go to Settings, Applications, Manage Applications, look for Google Apps, then click on Clear Cache.

    Warning: If your contacts are not synced with google, they will be lost. This will also clear out other Google Apps data, so be sure your contacts and data are backed up in some way if you choose to do this.

    Clearing the cache will allow you to re-setup your Google account settings.

    Not sure how else to help. Sorry.

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