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Google won't let me buy an app


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  1. galt

    galt Well-Known Member This Topic's Starter

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    I tried the free version. I like it. I want the additional functions in the paid version. Its only a few bucks. So I created an account in google checkout via my computer. Yes I used the same email as on my phone. It took the info just fine. But when I try to buy the app it says Invalid Credit card. I reentered it a couple of times, no help. So then I chose the option of adding a card at time of purchase. Same deal, takes everything fine, then says invalid credit card. This credit card works just fine and does not have any over limit issues. Google has no customer service, so I am dead.

    If google wants to be a consumer company with things like checkout, they need to have some option to get to a human being (even in some third world country) or they are dead.

    Any ideas how I buy an app now?
    Do I have to wait 24 hours after creating my google acct to use it?
     

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  2. daikonv

    daikonv Well-Known Member

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    perhaps try calling your credit card company. i suspect they would know what the problem is with your card not being accepted.
     
  3. galt

    galt Well-Known Member This Topic's Starter

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    I did that. They not only say everything is fine, but they tell me that google has pre-authorized $1. TWICE against my card. Clearly the problem is on Google side of transaction.
     
  4. borderless

    borderless Well-Known Member

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    I had a similar problem because my default credit card was American Express.

    That seems to work fine on apps that are paid in US$.

    But when I went to buy an app that was in British Pounds, I got the same error.

    Go to your account on your computer and add your Visa card and use that as the default. That fixed it for me and haven't had a problem since.
     
  5. galt

    galt Well-Known Member This Topic's Starter

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    That did the trick. Thanks. I also let Note EVerything know in case others have same issue.
     

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