That was pretty easy! You just call them up, tell them your issues and they give you options. Either, a repair or a swap! It's simple! My issues is, more and more dust is collecting under the screen now. And now the trackball don't fully work anymore! It won't go down at all, yes I use the trackball! Got a replacement coming really quick. So... I won't be getting an AMOLED screen right? Oh well.. it's still a Nexus One!