Help Gotta Noob question about VZW customer support.

[STeVe7320]

So today I was talking on the phone, nothing out of the ordinary. I started noticing the speaker crackling, not terrible but not good. Can I expect it to get worse? I plan on going to the local Verizon store SOON, and I just wanna know what to expect. Got the phone in November so I'm good on warranty rite? They just determine its screwed and mail a replacement?
Don't know if it matters but I got the phone at Best Buy. But my protection plan is Verizon.

 

[TheAtheistReverend]

So today I was talking on the phone, nothing out of the ordinary. I started noticing the speaker crackling, not terrible but not good. Can I expect it to get worse? I plan on going to the local Verizon store SOON, and I just wanna know what to expect. Got the phone in November so I'm good on warranty rite? They just determine its screwed and mail a replacement?
Don't know if it matters but I got the phone at Best Buy. But my protection plan is Verizon.

If it is a bad speaker, yes it will only get worse. If it was reception, then no.
You should be good with a warranty. Don't let them try to get you to use your insurance. They should just send you a replacement. There shouldn't be any hassle. Unless...
You're stock (not rooted) right? If you're rooted, you need to unroot first before showing it to any rep.

 

[STeVe7320]

Oh yea, I'm not rooted..... Anymore lol completely stock. I'm starting to wonder if it is the reception. Kinda on and off now.

 

[bberryhill0]

Shouldn't poor signal just drop out and not crackle?

 

[TheAtheistReverend]

One man's crackle could be another man's drop in and out.

 

[STeVe7320]

No, its a crackle. It almost sounds like a loose piece maybe? Maybe a rattle. But like I said, it seems to come and go. And its more likely to happen when I have the volume up.

 

[TheAtheistReverend]

No, its a crackle. It almost sounds like a loose piece maybe? Maybe a rattle. But like I said, it seems to come and go. And its more likely to happen when I have the volume up.

Sounds like a speaker to me. Thank goodness for warranties!

 

[STeVe7320]

Oh yea, it got bad earlier. I'll definitely be cashing in on the warranty tomorrow.

 

[STeVe7320]

Got approved for the warranted replacement Fri. They didn't even check the phone really. It'll be here tomorrow for sure.