GPS problem/Kies problemSupport


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  1. Donaldkbart

    Donaldkbart Active Member This Topic's Starter

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    Should I exchange the phone if my gps is not working properly, or is it a known issue and we are awaiting a software fix. I also cannot get kies to install. What should I do?
     

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  2. Donaldkbart

    Donaldkbart Active Member This Topic's Starter

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    does anyone have kies installed on a win 7 64 bit machine?
     
  3. Duck Tales LOL

    Duck Tales LOL Well-Known Member

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    GPS sucks for me as well. Getting a new phone next week though, so hopefully it's fixed. If not, I'm sure we will get an update for it.
     
  4. keplenk

    keplenk Member

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    Hoping for a fix. Please Uncle Sammy, do it for us. :(
     
  5. rob989_69

    rob989_69 Well-Known Member

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    Same here regarding the GPS, and Yes, I'm running Kies on Win 7 64
     
  6. NukaCola

    NukaCola Member

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    GPS wasn't picking up signal here at all, for hours. I just tried again now and.. works great, signal indoors tracking me close enough to follow room to room as i move in house.
     
  7. Donaldkbart

    Donaldkbart Active Member This Topic's Starter

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    do you have a link as to where you downloaded it from
     
  8. Donaldkbart

    Donaldkbart Active Member This Topic's Starter

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    I'm confident there will be an update, just need to be able to install kies in order to get it lol
     
  9. rob989_69

    rob989_69 Well-Known Member

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  10. Donaldkbart

    Donaldkbart Active Member This Topic's Starter

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    Please note only 32 bit Windows operating systems are supported currently.


    This is what it says on that page, I tried installing anyway and it extracts the files but after the box disappears and installation does not continue.
     
  11. subie41ife

    subie41ife Well-Known Member

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    my GPS was working awesome when i was using it yeasterday
     
  12. ghostfox1

    ghostfox1 Well-Known Member

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    My GPS is fine once I get out of my house(which is also surrounded by thick trees). Even in my house, I get within 5 meters.
     
  13. Surfer

    Surfer Well-Known Member

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    For GPS users, try going to Location settings, and turn on use wireless network. I did that and it connected in seconds!
     
  14. t-readyroc

    t-readyroc Well-Known Member

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    The link to download Kies from the UK site also lists the file as, "Kies_1.5.1.10071_32.exe," which I assume would imply 32bit-only. I'd know right now, but the dang download's puttering along at 7kbps... Anyone have a mirror?
     
  15. rob989_69

    rob989_69 Well-Known Member

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    It definately runs as a 32 bit app but it installed for me no problems.

    Regarding GPS, I went into Settings/Privacy, turned on Use my location, then went to Location and security and turned on use wireless networks. Instant fix. I opened maps and it grabbed my location right away.

    Kies - Software & Manuals - Support - Samsung Mobile India says it's 64bit compatible and thats the same site as the link I gave you.

    If I remember I had to run the .exe manually but again, it isntalled.
     
  16. t-readyroc

    t-readyroc Well-Known Member

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    OK... wanna mirror it for us somewhere w/a better download rate than 7kbps? ;)
     
  17. Respen

    Respen Active Member

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    Kies will not detect my phone either on windows vista 64 bit. I've used google navigator with no problems, won't detect me in the house, but once I'm in my car and moving it works perfectly.
     
  18. rob989_69

    rob989_69 Well-Known Member

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    Would if I could. It took me forever to dl too.
     
  19. Donaldkbart

    Donaldkbart Active Member This Topic's Starter

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    thank you for the link. I ran the exe and it installed fine this time.

    about GPS I haven't tried yet but what I'd wireless is not available on a long trip or something how would GPS work
     
  20. rob989_69

    rob989_69 Well-Known Member

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    Still works the same, wireless is just to help it locate quicker. You could still use the GPS chip standalone if needed. And it's seemless, not like you have to make changes to do so.
     
  21. Toddbee

    Toddbee Member

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    My GPS does not work. kind of sucks since its a brand new phone. will this be a software fix? it will find your approximate location if you use the network to find location, but satellite will not work.
     
  22. YellowGT0

    YellowGT0 Well-Known Member

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    What is this Kies software?
     
  23. dantheman2

    dantheman2 Well-Known Member

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    What do you mean by "GPS is not working properly?"
     
  24. Donaldkbart

    Donaldkbart Active Member This Topic's Starter

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    I mean that it does not get a lock hardly at all and if it does it is only for a moment
     
  25. buddy17

    buddy17 Member

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