GPS - Restart IssueSupport


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  1. SSV3NOM316

    SSV3NOM316 Member This Topic's Starter

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    On my Incredible running 2.2 (OTA) w/ Launcher Pro+

    While using the navigation... 1 of 2 things happens...


    #1) After using the GPS for a while (any where from 15 - about 45mins) The phone just restarts out of no where, doesn't matter if I am holding it

    or not. It can be the first app I turn on, with no other apps running. And some

    times this restart goes into to a "looping" restart. It'll just keep poping up the

    white htc incredible screen, then go into the new red droid eye boot

    animation, go blank and then go into the white boot screen again. Until I do a

    battery pull it won't stop.


    #2) The navigation will be working all fine and then out of no where just exits,

    without the phone even being touched. Then I'll have to open up the navi.

    app again and select the most recent destination...


    I have never rooted the phone, and I am on the OTA 2.2 update.

    Just wondering if any one else has a had this problem or similar?

    I'm going to be doing a factory reset probably tomorrow.. and see if it makes

    any difference.

    Just a quick checklist...

    Use app brain to save all apps that were previously on the phone

    Make sure all images are on the SD card

    All contacts saved to google account

    Launcher Plus homescreens saved to SD


    I guess thats about all the backing-up thats needed?
     

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  2. SSV3NOM316

    SSV3NOM316 Member This Topic's Starter

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    Did the factory reset...

    Nothing changed.

    After about 15-20 mins of using the GPS, the phone just randomly restarts.

    Only thing I can really notice is that the phone gets pretty hot. I think the battery reading was at 107 Fahrenheit...

    I am using HTC EVO 4G SPRINT 2x1800 mAh Battery+Dock USB Charger - eBay (item 220648053953 end time Oct-02-10 10:08:30 PDT)

    Maybe these 1800mAH batteries give off too much heat or something?

    I'm going to try with the Stock battery and the Touch Pro 2 1500mah, and see if that does the trick.

    I didn't buy my phone directly from Verizon.. it was Craiglisted.. :-\

    So I don't think I could even walk into a verizon store and complain right? lol

    Maybe bug HTC with emails?

    Yeah prob. won't even work either.. haha
     
  3. Bob Denny

    Bob Denny Well-Known Member

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    Or your Craigslist seller got rid of a bad phone?
     
  4. SSV3NOM316

    SSV3NOM316 Member This Topic's Starter

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    Eh.. I highly doubt it...

    The guy was a government official which received free phones... and he was used to blackberrys...he tried out the incredible, and hated it. Gave it to me for a good price.

    Plus I got it on the 4/30 a day after it came out.. I haven't checked production date statistics regarding fault phones yet though.. guess I should haha.

    This is the only feature of the phone that is screwy.. otherwise everything is good.

    Don't know if its worth it to get some 3rd party insurance and get a new phone out of it some how? lol
     
  5. SSV3NOM316

    SSV3NOM316 Member This Topic's Starter

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    Contacted HTC... looks like they'll be repairing my phone! :)
     

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