Guys, please help. I lost my phone.General


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  1. Talal5897

    Talal5897 Well-Known Member This Topic's Starter

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    Hi guys, please help me. someone stole my phone earlier this day and i hadn't noted down the imei number. but i went to google dashboard and got it. So now that i have it, what do i do next to try and get my phone back. also please, can anyone tell me if there any chances of getting it back?
    Please everyone. i can't tell you how much i would appreciate your help
     

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  2. Crashumbc

    Crashumbc Well-Known Member

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    shmn likes this.
  3. Crashumbc

    Crashumbc Well-Known Member

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    Also did you call the cops and report it stolen?
     
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  4. Talal5897

    Talal5897 Well-Known Member This Topic's Starter

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    thank you very much. yes i called them. they're trying. i don't know what to do now, man. I cried my eyes out.
     
  5. Crashumbc

    Crashumbc Well-Known Member

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    did you try https://www.google.com/android/devicemanager

    ?

    does it pull up the location?

    Unfortunately you can't remote wipe without setting it up before hand :( but you might be able to get a GPS fix
     
  6. Talal5897

    Talal5897 Well-Known Member This Topic's Starter

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    i tried, it is unable to find my phone's location. idk why. would the imei number be of any assistance?
     
  7. Crashumbc

    Crashumbc Well-Known Member

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    Other, then reporting it stolen to your carrier, so it becomes "locked" and makes the phones worthless...

    No :(
     
  8. SAL8116

    SAL8116 Well-Known Member

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    I just tried this and nothing. Also did what the directions state on the help page and still nothing. Maybe I'll try again later.
     
  9. Talal5897

    Talal5897 Well-Known Member This Topic's Starter

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    So there's no way i can get my phone then. Best i can do is not let anyone else enjoy it by blocking it. right?
     
  10. Crashumbc

    Crashumbc Well-Known Member

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    Most "user" available tracking software requires you to have it already installed on the phone.

    the manager I linked is from Google so it doesn't. It's possible the phone is "off" or the person is somewhere inside where they don't get GPS.

    I would try the site a few times of a couple hours.
     
  11. Talal5897

    Talal5897 Well-Known Member This Topic's Starter

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    okay, thanks. one more thing. The IMEI number on my box (below the barcode) is not matching the number google dashboard has recorded. there are 2 number that are different. so now which number to i give to my service provider? any idea?
     
  12. lotus49

    lotus49 Well-Known Member

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    Sadly it is highly unlikely you will ever see that phone again.

    Do you have phone insurance or house contents insurance?
     
  13. Crashumbc

    Crashumbc Well-Known Member

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    You don't need to, your provider has the correct one in their system for your account (its how they link the account,#,phone)
     
  14. SAL8116

    SAL8116 Well-Known Member

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    Anyone actually get this to work?
     
  15. bradyapba

    bradyapba Well-Known Member

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    I just did. Found my phone in like 5 seconds. Right where it should be. My office. :)
     
  16. SAL8116

    SAL8116 Well-Known Member

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    Just tried it now and it worked. Hopefully they stabilize it so that it works every time and not just when it wants too.
     
  17. kkelly

    kkelly Member

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    I don't know if this will help you or not. My daughters phone was stolen a few weeks ago. I signed up for the trial version of family locator with Sprint. You would have reactivate the phone(you can have it deactivated later), and it would have to be on and in sprints service area. I don't who your carrier is, but maybe they have a similar plan. Good luck.
     
  18. star444

    star444 Member

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    Try this app found in the Google Play Store:

    https://play.google.com/store/apps/details?id=com.lookout.labs.planb

    Description
    Plan B is your last resort to find your missing phone.
    This is the first and only 'find my phone' app that you download AFTER you've already lost your phone. Having Lookout on your phone is the best way to protect your phone and find it fast, but use Plan B if you have already lost your phone and didn't have Lookout installed.
     
  19. speedlever

    speedlever Well-Known Member

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    Best to try those location apps with the GPS off and see what results you get before you actually need them. I have not had much luck with them. However, if you have location services enabled, Cerberos can locate your phone. A thief can quickly switch off GPS. But it will take more of a determined effort to turn off location services. Or so I've read.

    I recently switched from Lookout to Cerberos because of this. I've also started leaving the GPS on all the time having learned that the GS4 will not excessively drain the battery by doing so. The GPS is only tasked when needed.
     
  20. Talal5897

    Talal5897 Well-Known Member This Topic's Starter

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    Thank you everyone.i must get to work now
     
  21. WonderFull

    WonderFull Active Member

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    I just installed lookout on 2 of my devices but it only locates the last one on which I installed the lookout. Is there a way to locate more than 1 device.
     
  22. Goodspike

    Goodspike Well-Known Member

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    I would guess using more than one gmail address (or other address) for your Play Store install.
     

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