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Handcent MMSSupport


  1. Vinsanity93

    Vinsanity93 Well-Known Member

    Everytime I try to send a video it said that there is a generic network error or something. I tried a test video that was 1 second long and the lowest possible quality and it still would not send.

    Oh and what is the message limit for pictures because none of my 8M, high quality, widescreen pictures won't send either.

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  2. Todd M

    Todd M Well-Known Member

    I get the same error but it tries again and then it goes through. It has went through without fail to my wife and others, but not until after it gives a generic network failure message.

    I am not sure what the limit is...
  3. Vinsanity93

    Vinsanity93 Well-Known Member

    Mine just doesn't go through, it just keeps saying that network error. The longest I've waited for it to go through was 10 minutes and I think that's more than enough time.
  4. wkd1

    wkd1 Well-Known Member

    Mine sends video fine, but I have to reduce the quality to reduce file size. I just sent a quick 5 second video without a problem anyways.

    Okay so I couldn't really send anything 800x480.
    You can send a 5 second vid at 640x480.
    You can send a 10 second vid at the other two lowest settings.

    I believe the max file size is like 1.2m for mms. Not much.

    ... and for the generic network failure message, you need to shut off the failure notifications option in the stock messenger. That was the issue I experienced anyhow. Hope this helps.
  5. zenman

    zenman Well-Known Member

  6. Vinsanity93

    Vinsanity93 Well-Known Member

    I don't get the network failure message anymore thanks...but I tried to send a 64kb picture to myself to see if it worked and it just never sends (tried it on wifi and 3g, still nothing).

    And zenman, no, I didn't download that app
  7. mach1man

    mach1man Well-Known Member

    There are multiple mms problems out there, they range from not downloading automaticaly to not being able to send like the op says. I have a trouble ticket open with Verizon and they told me it looks like a Verizon-HTC problem with the network. The tech told me that HTC would send out a software update to fix it but he has no time frame on when that would be. He said that the update probably wouldn't be 2.2 but just a minor update.
  8. chris61292

    chris61292 Well-Known Member

    My phone wasnt letting me download 30kb images... but then 10 minutes later they would show up and numerous errors

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