Support Hang on S/W Upgrade screen on P970

Discussion in 'Android Devices' started by sarry15, Mar 14, 2012.

  1. sarry15

    sarry15 New Member
    5

    Mar 14, 2012
    1
    0
    5
    I've tried to update my P970 to Gingerbread using the LGMobile Update Tool.

    During the update my phone hangs to the S/W Upgrade screen and the Update tool says that "Problem with communication between cell phone and PC".

    It instructs you to disconnect the USB, remove the battery and install the battery, Power on the phone connect the USB and press the restart button on the Update tool. But it goes back to the "Problem with communication between cell phone and PC".

    I cannot use my phone as it is stuck on the S/W Upgrade screen! even if i took off the battery and put it back.

    I also tried to press the volume up + Power button, volume down + Power button, G + Power button, but to no avail....

    Please help...
     

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  2. Snokio

    Snokio Member
    16

    Feb 27, 2011
    11
    3
    16
    Have you got 'Mass storage only' and USB debugging unticked?

    I have had this before, can't remember exactly what it was I'm afraid, might be worth re-installing the drivers / software

    (Although I believe 2.3 has only been released over the last couple or so days in the UK)
     
  3. dark dreamer

    dark dreamer New Member
    5

    Oct 1, 2012
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    5
    helps help me, :( the same situation. i can't sleep couz of this.
     
  4. dark dreamer

    dark dreamer New Member
    5

    Oct 1, 2012
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    how can i solve this?
     
  5. Nicholaschw

    Nicholaschw Active Member
    18

    Oct 30, 2012
    40
    11
    18
    Male
    Computer Engineer
    Somewhere Over The Rainboww :)
    Use smartflashtool. I will be making a tutorial soon.
     
  6. ldmacias

    ldmacias New Member
    5

    Nov 22, 2012
    2
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    Hi, were you able to solve this? I have the same problem
     
  7. Jake72

    Jake72 Member
    16

    Jan 17, 2013
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    1
    16
    Same problem with me as well. Should this be run in windows xp compatibility mode?
     
  8. Nicholaschw

    Nicholaschw Active Member
    18

    Oct 30, 2012
    40
    11
    18
    Male
    Computer Engineer
    Somewhere Over The Rainboww :)
    Run Smartflash tool with Windows 7 "Run As Administrator"
     
  9. Jake72

    Jake72 Member
    16

    Jan 17, 2013
    13
    1
    16

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