Hang on S/W Upgrade screen on P970Support


  1. sarry15

    sarry15 New Member

    I've tried to update my P970 to Gingerbread using the LGMobile Update Tool.

    During the update my phone hangs to the S/W Upgrade screen and the Update tool says that "Problem with communication between cell phone and PC".

    It instructs you to disconnect the USB, remove the battery and install the battery, Power on the phone connect the USB and press the restart button on the Update tool. But it goes back to the "Problem with communication between cell phone and PC".

    I cannot use my phone as it is stuck on the S/W Upgrade screen! even if i took off the battery and put it back.

    I also tried to press the volume up + Power button, volume down + Power button, G + Power button, but to no avail....

    Please help...

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  2. Snokio

    Snokio Member

    Have you got 'Mass storage only' and USB debugging unticked?

    I have had this before, can't remember exactly what it was I'm afraid, might be worth re-installing the drivers / software

    (Although I believe 2.3 has only been released over the last couple or so days in the UK)
  3. dark dreamer

    dark dreamer New Member

    helps help me, :( the same situation. i can't sleep couz of this.
  4. dark dreamer

    dark dreamer New Member

    how can i solve this?
  5. Nicholaschw

    Nicholaschw Active Member Developer

    Use smartflashtool. I will be making a tutorial soon.
  6. ldmacias

    ldmacias New Member

    Hi, were you able to solve this? I have the same problem
  7. Jake72

    Jake72 Member

    Same problem with me as well. Should this be run in windows xp compatibility mode?
  8. Nicholaschw

    Nicholaschw Active Member Developer

    Run Smartflash tool with Windows 7 "Run As Administrator"
  9. Jake72

    Jake72 Member

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