Hard Keys/Buttons stay lit when phone turned offSupport

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  1. bfaridnia

    bfaridnia Member This Topic's Starter

    Jun 27, 2010
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    Power off the phone and my Settings and Home button keys (left two) are very dim but lit. I take the battery out and it goes away. I put it back in and it comes back. Don't think a factory reset will help since the phone isnt even on.

    Any one else having this problem? googling around, i see others have similar situations occur but no word on what fixed it. Rather not return/exchange if i dont have to, just got my bodyguardz to fit properly last week.

    All keys light up normally when powered on. Only when in lock mode or turned off do i notice.

    Attachment: Tried to take a picture to show how dim when completely powered off.

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