Hard Reset Galaxy 5?Support


Last Updated: 2011-01-02 17:04:01
  1. La Tour d'Arge

    La Tour d'Arge New Member

    I have a Galaxy 5 that is no longer working after downloading a screen unlocker.


    I can not get into the Settings menu at all, when the phone is unlocked there is a blank screen. Googling has not been much help at all, the only way I can find to do a factory reset is through the settings menu.


    The FAQ on Samsung website say to hold down the Send + End key then press the Reset Hole with the Sylus pen (the galaxy 5 doesn't have a stylus)... but I can't see a reset hole anywhere, although I have tried the only hole using a plastic and metal objects. :confused:



    Would appreciate any advice.

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  2. kenh2615

    kenh2615 Member

    i have read,
    with phone turned off.
    press volume up/down simultaniously while pressing power button.
    wait for an exclamation mark,then press home key.
    i have tried it but it did not work.
    its worth a try though.

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