Hard reset-Not workingSupport


  1. Banana

    Banana New Member

    Tried this....
    Held it for over 5 minutes!!
    I'm guessing my phone should have done something by then!!
    But Nothing!

    Ever since the update 2 days ago, my phone is having the "Battery charging indicating issue", & Will not turn on once turned off, or turned off by itself, unless plugged in!
    I've tried Everything I can find on these issues!
    The phone worked fine beforehand, I did a "Factory Reset", I was hoping a "Hard Reset" Would offer a solution!
    But my phone will not allow this apparently!
    Anyone have any other suggestions to this??
    & I'm sure it's a dumb question, but I'm running out of options, other than purchasing a new phone!-There is ONLY one way to do a "Hard Reset" right?
    Any info greatly appreciated!!

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  2. lunatic59

    lunatic59 Moderati ergo sum Moderator

    *moved to Samsung Galaxy Prevail forum*

    You'll get a better answer here.

    As for the reset, a hard reset is the same thing as a hard reset. The only difference being a hard reset is done when the phone won't boot into Android.

    If your phone won't turn on unless plugged in sounds like your battery is bad. It might have just been coincidental with the update.

    Also, I do believe to perform a hard reset as outlined above, you need to have the phone unplugged at the time.
  3. Banana

    Banana New Member

    I tried while the phone was unplugged, more than likely why it wouldn't do anything! -Sigh-
    I'll look for a new battery and hope that fixes the problem!
    Def. cheaper than a new phone!
    Thank you for the info!
  4. cwhatever

    cwhatever Life Goes On Guide

    that is only if rooted with cwm, won't work on an unrooted phone.
  5. Lordvincent 90

    Lordvincent 90 ▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓ Guide

    Your wrong. Stock recovery has a factory reset option.
    cwhatever likes this.
  6. cwhatever

    cwhatever Life Goes On Guide

    ok, forgot you can do that in settings.
    but he posted this before that in op, and this is the stuff in cwm? is this for a non rooted phone? is so sorry then? i don't remember being able to do this before root and cwm, but maybe i'm wrong?

    Originally Posted by GusLund [​IMG]
    Directions on how to hard reset a Samsung Galaxy Prevail M820



    1. Make sure the phone is turned off
    2. Press and hold the up volume button (keep holding it)
    3. Press the power button until it says "Samsung Prevail" while you are still holding the up volume button
    4. Hold the up volume button until it comes up with "Android system recovery"
    5. Using the down volume button scroll to "wipe data/factory reset"
    6. Press the camera button to select it
    7. Using the down volume button scroll to "Yes -- delete all user data"
    8. Press the camera button (remember this erases all data and returns it to original factory settings.
    9. Select "reboot system now" by pressing the camera button
    10. Phone will turn off and back on.
    Tried this....
    Held it for over 5 minutes!!
    I'm guessing my phone should have done something by then!!
    But Nothing!

    Ever since the update 2 days ago, my phone is having the "Battery charging indicating issue", & Will not turn on once turned off, or turned off by itself, unless plugged in!
    I've tried Everything I can find on these issues!
    The phone worked fine beforehand, I did a "Factory Reset", I was hoping a "Hard Reset" Would offer a solution!
    But my phone will not allow this apparently!
    Anyone have any other suggestions to this??
    & I'm sure it's a dumb question, but I'm running out of options, other than purchasing a new phone!-There is ONLY one way to do a "Hard Reset" right?
    Any info greatly appreciated!!
  7. Lordvincent 90

    Lordvincent 90 ▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓ Guide

    Stock recovery looks very similar to this (not exactly this picture, as this is not a prevail, but the options are the same)
    [​IMG]
    ;)
    cwhatever likes this.
  8. cwhatever

    cwhatever Life Goes On Guide

    sorry, i was wrong, on that, has been a while and couldn't remember that that was there. hope all is ok?
  9. cwhatever

    cwhatever Life Goes On Guide

    just wanted to say sorry i thought of something different and didn't mean to give you the wrong info. sorry again!
  10. Lordvincent 90

    Lordvincent 90 ▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓ Guide

    cwhatever likes this.
  11. cwhatever

    cwhatever Life Goes On Guide

    no problem we are human and make mistakes, i just sometimes make more than others, but is all good!!! thx
  12. wetbiker7

    wetbiker7 Well-Known Member Contributor

    Yup. We all make them. I just happen to make then on a more frequent basis than others. At least that's what my wife says anyways.:p :D:vroam:

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