Hard Reset Question


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  1. grbjdealer

    grbjdealer Member This Topic's Starter

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    I have been a victim of the MMS corruption issue that is making SMS/MMS threading a pain the butt. I have broken down and decided that I'm doing a hard reset tomorrow...

    Before I do it, I plan on using MyBackupPro, but I also would like to know if I need to download and re-install the firmware update from Sprint/HTC again, or if the Hard Reset does not affect the firmware.

    Thanks for reading...
     

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  2. treborcj

    treborcj Well-Known Member

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    After you backup your data, all you have to do is reset back to factory and it should go back to when you bought the phone. I hold the menu and back buttons down and press the power button to get the screen to reset.
     
  3. grbjdealer

    grbjdealer Member This Topic's Starter

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    Ok, so I'll have to re-install the firmware update then, correct?
     
  4. treborcj

    treborcj Well-Known Member

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    If you got a phone before the update then yes. I don't know for sure if new ones come with the update.
     

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