I was having an issue that I was pretty confident was a software issue, and per the recommendation of Sprint tech support (in store) I did a hard reset on the phone. Ever since then I've been having a bunch of problems that did not occur before. Battery life has gotten significantly worse. On a normal day with fairly low usage I'd come home with around 60% battery left. Today, I was off from work so I did not unplug until around noon. I was at 1% when I plugged it into the charger 5 minutes ago. The phone has been a bit more laggy at times. I'm getting many more force closes, sometimes as many as 3 times a day. Before the hard reset I have probably had fewer than 10 total since I got the phone on release day. When I plug the phone into USB it loads as a hard drive every time even though I have "just charge" as my default option. Are any or all of these problems familiar to anyone? Any suggestions? I'll do another hard reset if I have to, but I'm hoping someone may have a solution so I can avoid that option.