Has anyone seen any stability issues? Apps shutdown immediately after launch?Support


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  1. snovvman

    snovvman Well-Known Member This Topic's Starter

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    I installed a few popular, tested apps, along with the "clean" Sprint ID, and that is all. After a bit of time, Handcent would start, and shutdown. No force close or errors, and the same goes for some other apps (immediate shutdown after launching). The only way to get it working again is to restart the phone. I have a Nexus One and Evo, each with over 200 apps, and have never seen this problem.

    Any ideas?

    Thanks.
     

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  2. berger1980

    berger1980 Active Member

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    So that's not just me. I have that happen every couple days. Last night it was immediately after turning it on. The app will open, you see it, and it's gone. I restarted again, and it works. I'm confused as well, hopefully someone can shed some light on this.
     
  3. uniquenameEVO

    uniquenameEVO Well-Known Member

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    So far, my gf has had a flawless one. I put handcent on it the other day...I'll report back if she has issues.
     
  4. berger1980

    berger1980 Active Member

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    Just did it again when I tried to open an app here at work, had to reboot again. It has to be an app I installed, as uptime the first few days I had it was around 2 days.
     
  5. snovvman

    snovvman Well-Known Member This Topic's Starter

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    Glad to hear that I'm not the only one too. I only installed a handfull of apps, nothing that I haven't tested or are problematic on other phones.

    My guess that it is either phone-specific or Sprint's customization (maybe Sprint ID-related). I did notice that the apps that are shipped with the phone (the AOSP SMS client) does not crash but Handcent does.
     
  6. snovvman

    snovvman Well-Known Member This Topic's Starter

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    @berger1980: Are you running Sprint ID?
     
  7. berger1980

    berger1980 Active Member

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    No. It's installed, but not set to run. I hesitate to uninstall something completely on Android when it warns you about reloading your rom.
     
  8. beezie916

    beezie916 Well-Known Member

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    I noticed that the Transform has the same issue as the Intercept the back button (now just a key press) has a tendency to seemingly stick or double press occasionally...seems handcent and the system update button are the biggest offenders...the system update button seems to do it once then it is fine...handcent sporadic....
     
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  9. snovvman

    snovvman Well-Known Member This Topic's Starter

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    Very insightful. Thinking about it now, the apps were indeed behaving like the "back" button was pressed immediately after launch.

    What was/is the fix for the Intercept on the back button issue?

    Edit: I still think that this is a software/OS issue (rather than mechanical). Everything works fine for a time after a fresh boot, but then thing go awry after a while.
     
  10. beezie916

    beezie916 Well-Known Member

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    Actually I dont think it is software or OS since the Moment has the same and that wasn't an issue but I think it is more due to the fact that the Intercept and now transform use the screen buttons not an actual button but then as I think so did the moment....but the moment never had this issue....so far there is no fix for either I know on the sprint Forum a lot of people are on there complaining about the button issue...sometimes I end up having to back out of everything and on the home page tap the back button a few times till you get a haptic return then you can get handcent to open or whatever....just seems to be a quirk....
     
  11. snovvman

    snovvman Well-Known Member This Topic's Starter

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    Thanks. Please link other threads/forums you know of on this issue. Most new Android phones have capacitive buttons like the Moment, Intercept, and Transform. My Evo and Nexus One have the same type of buttons, but never this issue.

    Since I'm not seeing many other people chiming in, perhaps exchanging for a new one will take care of the problem? If the problem is pervasive, I would think that more people should have piped up by now?
     
  12. captains

    captains Member

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    happens to me to sometimes, i just hit the home key and i can relaunch the app and have it work
     
  13. beezie916

    beezie916 Well-Known Member

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    Yeah if you hit back a couple times it helps too...seems the back gets stuck...and the phone only went on sale on the 10th....Sprint dosen't even have a forum set up for the Transform yet....but I can try and get links together..
     
  14. Ryan92394

    Ryan92394 New Member

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    Funny that I come across this post, this is also happening to me on my transform. It is random, and not a big deal, but sometimes annoying.
     
  15. TheRH

    TheRH Well-Known Member

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    @captains, I think it is Android not the phone itself. I have have had the phone for a bit not and it happens, but rarely.
     
  16. snovvman

    snovvman Well-Known Member This Topic's Starter

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    With limited testing, I see it happening with only certain applications. The apps that are part of the ROM (example: AOSP SMS vs. Handcent) don't see to have the shutdown problem.
     
  17. fujimori

    fujimori Member

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    I've had this happening now and then where apps close and then close immediately after I relaunch them. The back button tip really works - if an app closes suddenly, just tap the back button several times, then all is back to normal.
     
  18. beezie916

    beezie916 Well-Known Member

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    Yeah as soon as you tap it a couple times till you feel the haptic feedback vibrate things will be fine but I am thinking it has to be a software issue because it does only happen on specific apps....
     
  19. snovvman

    snovvman Well-Known Member This Topic's Starter

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    So when you hit the back button a few times, does the problem go away until the next re-boot or does it still come back intermittently?

    It sounds like the back button is "sticking". Being that it is capacitive, it is either in logic or code, I would presume?
     
  20. fujimori

    fujimori Member

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    Well, it's hard to tell if it's "gone away and recurred" or if it "still lingers," but it has happened again before a reboot.
     
  21. beezie916

    beezie916 Well-Known Member

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    I think it has to be app incompatibility because it seems to be the same apps over and over. Handcent is the #1 ofender so I am thinking it has to be this issue.
     
  22. snovvman

    snovvman Well-Known Member This Topic's Starter

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    Are we the only ones having this problem? With the number of Transforms out in the field increasing, if only a small number is seeing this, I'd have to think that hardware plays a role. Even if not everyone runs the same apps, I would think that there is enough common ones out there that we would see more issues?
     
  23. LigerRed

    LigerRed New Member

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    Recently got my transform about 2 weeks ago, i noticed the same problem as well pressing home a few times usually clears it. tends to happen with random apps
     
  24. monmur

    monmur Well-Known Member

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    I just got this phone, and it's happening to me, too. Open an app, then a black screen as the app closes OR the phone goes off (even though it's set for a minute).
     
  25. SamsungTransform

    SamsungTransform Member

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    I have found that when you clear the cache it will fix the app loading problem.. I guess the phone has terrible available memory or something? I am now having led flashes on all keys including the keyboard, which is now pissing me off because the phone is now useless at night.
     

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