Just got my galaxy ace back from samsung!
Accidentally bricked when I tried to use rom manager (I know).
Contacted Samsung on the 2nd, received the free royal mail special delivery pack the next day (3rd) and off it went to samsung's repair centre!
They said it would take 5-10 working days, so wasn't expecting it to arrive today with the easter bank holiday and all.
So I am very pleased with the overall customer service!
They sent me a letter with the phone saying they'd installed it with the latest
approved software, so felt a bit excited thinking I might have something better than 2.3.3, but alas, it wasn't to be!
Still the same.
Probably a template letter they send to everyone lol.
Just wish Samsung would bring out updated firmware for the ace in the UK!
Definitely won't be rooting my phone again anytime soon!
Accidentally bricked when I tried to use rom manager (I know).
Contacted Samsung on the 2nd, received the free royal mail special delivery pack the next day (3rd) and off it went to samsung's repair centre!
They said it would take 5-10 working days, so wasn't expecting it to arrive today with the easter bank holiday and all.
So I am very pleased with the overall customer service!
They sent me a letter with the phone saying they'd installed it with the latest
approved software, so felt a bit excited thinking I might have something better than 2.3.3, but alas, it wasn't to be!
Still the same.
Probably a template letter they send to everyone lol.
Just wish Samsung would bring out updated firmware for the ace in the UK!
Definitely won't be rooting my phone again anytime soon!
