Okay everyone, I got 2 of these on pre-order and my experience has been perfect so far. My girl is not so tech-savvy, but uses outlook heavily at work and has access to MS Exchange. So far her MS Exchange experience has been great!! Her second concern is Facebook, she is also a heavy user of that....She used the pre-installed Facebook app to upload about 20 pictures from an outing. 1. She couldn't make a new folder other than what picture folders she had and "mobile uploads." So, is there a way to make new folders from the phone? 2. There was 2 pictures out of about 20 that for some reason would not upload. Is there any advice as to why certain pictures may not u/l to Facebook? We tried the pre-installed Facebook app and Facebook for Sense. Any advice or questions is appreciated, Thank you very much!!