have data plan, can't seem to get data. Help!


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  1. sparro

    sparro Member This Topic's Starter

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    See below for phone specs.

    Ok, I have sprint, i'm on a family plan, other family member with the android phone is having no problems, so I don't think its an account issue. I can still call people.

    If I try to use any of the data services, my phone doesn't seem to be able to connect to the internet. If I fire up gmail, I only get messages from yesterday that had already come in, the internet says "web page not available (yes, I refreshed it), facebook gives me "host is unresolved. . ".

    I did try to connect to a wifi yesterday, so I'm wondering if maybe the phone disabled the data so that it could use wifi, but then when I turned wifi off (I could "connect to the network", but network wouldn't allow me to use it to browse the web, etc). However, I have wifi turned off.

    In "settings, it says "mobile network: connected". , and the "data roaming" option is checked (I'm not roaming anyway). Wifi is turned off, airplane mode is turned off.

    Ok here's the phone specs:
    1.) Model Number ? Hero 200
    2.) Firmware Version ?2.1 - Update 1
    3.) Baseband Version ? 2.42.01.4.27
    4.) Kernel Version ? 2.6.29-bc0d2cff
    htc-kernel@and18-2 #1
    5.) Build Number ? 2.27.651.5 CK169236 Release Keys

    Also do you have a T-Mobile Data plan on your
    PayAsYouGo or FlexPay Plan? No!

    Carrier ? Sprint

    Country you are using your phone in ? USA

    Service state: In service, Mobile Network Type: CDMA-EVDO rev. A Signal Strenght -82DBM.

    Do any of yall have any ideas?
     

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  2. sparro

    sparro Member This Topic's Starter

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    Ok, a reboot resolved the issue. . . but still doesn't explain what the problem was.
     

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