Have you had to replace or have your Desire repaired? Poll


Have you had to have your Desire replaced or repaired?

  1. Yes, replaced once.

    7 vote(s)
    9.9%
  2. Yes, replaced more than once.

    3 vote(s)
    4.2%
  3. Yes, repaired once.

    0 vote(s)
    0.0%
  4. Yes, repaired more than once.

    1 vote(s)
    1.4%
  5. No, everything works fine and I have had my phone LESS than a month.

    9 vote(s)
    12.7%
  6. No, everything works fine and I have had my phone MORE than a month.

    51 vote(s)
    71.8%

Last Updated:

  1. TheTrueSpin

    TheTrueSpin Well-Known Member This Topic's Starter

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    It's no secret that I was kinda unlucky with my Desire and this resulted in me getting a refund. Having spent the last two weeks considering my options, I think I'm going to try the Desire again as, imo, its the best phone on the market.

    However, I am wondering whether HTC has build quality issues as, compared with other support forums, I do seem to notice more issues on the Desire one.

    Anyway, this is a poll to see how many of us have had to have their phone replaced or repaired.
     

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  2. junkish

    junkish Active Member

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    i on my 4. desire, the 3 first had dead pixels
     
  3. mbatson89

    mbatson89 Well-Known Member

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    Never had a single issue and personally couldn't list a single fault/issue that isn't addressed with the upcoming update i.e. apps2sd etc. A Very Happy Desire owner.
     
  4. rtb35

    rtb35 Well-Known Member

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    No problems here,in my opinion the desire is the best phone i have ever owned.

    Give it another go m8,you wont regret it ;)
     
  5. loveandroid

    loveandroid Well-Known Member

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    Sometimes my radio quality makes me think i have to send it back but beside that all good.
     
  6. tef89

    tef89 Well-Known Member

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    Onto my 5th phone, latest currently in the HTC repair centre.

    Hardware buttons faulty, screen not fitted correctly, Vibration disappears randomly are my last three faults.

    It's really good to see that most people haven't been as unlucky though :)
     
  7. TheTrueSpin

    TheTrueSpin Well-Known Member This Topic's Starter

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    Yikes, your 5th!!! In the phones I had I had the vibration disappearing issue, vibration failing and making clicking sounds, dead pixels + dust under the screen and a phone that kept resetting, despite factory reset.

    I am still tempted to try again though... although where I live the moment you ask for a sim-free or PAYG phone in Carphone Warehouse, all their stock magically vanishes...
     
  8. Ceefax

    Ceefax Well-Known Member

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    No problems at all with mine and had it since they were released on t-mobile in the uk.
     
  9. tef89

    tef89 Well-Known Member

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    @ Truespin - It seems we're in the minority though so that's at least promising :)

    Probably a couple of my returns could fall into the area of being pretty picky, some people would have accepted them and not have returned theirs but I'm gonna be stuck with this phone for 2 years so I want it as near as possible to how it should be.

    That I think is key, lots of people just don't test every part of their phone and are ok with annoying issues and others aren't, and I'm cool with that.

    Wonky screens and faulty hardware buttons we're not something I could live with, however the missing / re-appearing vibration thing is something I would like them to fix, especially as it seems it's not a standard feature on everyone's handset. Having said that if it comes back the same I'll probably just accept it because I really love the phone.

    Also my current one does have some tiny specs of dust but that's not an issue I'm overly concerned about.
     
  10. dave_024

    dave_024 Member

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    well im on my fourth now first 2 had problems with internal speaker sounded like they had blown when someone was talking to me the third sounded a little bit better but the build quality was terrible couldnt even get the battery cover to sit flush as all the internals were not fitted properly they were all the brown models finally got orange to change it to a black 1 and not a single fault (touch wood it stays like that ;) )
     
  11. TheTrueSpin

    TheTrueSpin Well-Known Member This Topic's Starter

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    This is all helpful. But we need more people to complete the poll.

    At the moment about 15% of people have had to have their phone replaced - seems a little high.

    That said, this is a support forum :)
     
  12. no fit state

    no fit state Well-Known Member

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    Had mine on Vodafone since release, with no problems :)
     
  13. halcyondays

    halcyondays Well-Known Member

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    Says alot when you see people on their 4th or 5th Desire, i don't mean it being a rubbish phone either. I've had mine for a month now and i've been lucky, no problems. Best phone i've ever had. can't stop playing with it. and i've even noticed a jump in decent battery too in the last week even though i'm using just as much.
    Definitely go for it again mate :)
     
  14. TheTrueSpin

    TheTrueSpin Well-Known Member This Topic's Starter

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    think ill try and pick one up again tomo... if anyone has stock!
     
  15. GSMGuy

    GSMGuy Well-Known Member

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    On my 2nd, replaced with brand new kit by Orange (Orange Care IS the BEST) as I scratched it, and it bugged me... No other reason..

    Mike
     
  16. nx1977

    nx1977 Well-Known Member

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    No issues here, Tmob direct from a store since UK launch.
     
  17. thewelshman

    thewelshman Member

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    As i stated in another thread, had mine about 6 weeks when speaker failed. Sent to repair centre 2 weeks ago, still waiting for return. :mad:
     
  18. Sumo

    Sumo Well-Known Member

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    Mine is in for repair at the moment for a blown ear speaker.:mad:
     
  19. Hardcore

    Hardcore Well-Known Member

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    Never had a single issue, everything perfect until now.
    I bought the handset debranded.
     
  20. Mik3h

    Mik3h Well-Known Member

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    No, everything works fine and I have had my phone MORE than a month.
     
  21. diS

    diS Well-Known Member

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    Everything fine here to, I have it for a month right now :)
     
  22. TheTrueSpin

    TheTrueSpin Well-Known Member This Topic's Starter

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    Glad to see most have been fine.
     
  23. nx1977

    nx1977 Well-Known Member

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    As has been said before, you only come across bad experiences on support forums ;)
     
  24. haris9

    haris9 Well-Known Member

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    No, its working cool since two months.
     

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