Hi new here, Opened up Kies today and found I had my update for the Samsung Galaxy Ace on Three. Everything works as it should. Phone syncs up fine, and asks me if I would like to update the firmware. Everytime I click on update Kies crashes, and I get this error on Windows 7 Ultimate: Description: Stopped working Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: gt-s5830.exe Problem Signature 02: 18.104.22.168 Problem Signature 03: 4e13ef03 Problem Signature 04: FirmwareUpdateAgent.Common Problem Signature 05: 22.214.171.124 Problem Signature 06: 4e13ef03 Problem Signature 07: 1fd Problem Signature 08: 0 Problem Signature 09: System.IndexOutOfRangeException OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 2057 Not sure why this keeps happening. Hopefully someone will be able to help, or point me in the right direction? Kind regards.