I woke up this morning and my Vibrant was dead after a whole night on the charger. Took it into a store and they thought it was a battery problem so they switched it out. Came home and same problem. Tried multiple chargers... no dice. Customer support was good, but having to pay $20 for express shipping is BS. My friend just got his Incredible in 2 days through the store, no charge. I have to drive home from school to get it. Also, having to use my old blackberry storm is a drag. But this is a great phone so it is worth it... hopefully this doesn't become a trend though.