Support Having trouble receiving texts...

Discussion in 'Android Devices' started by kpmaher, Jul 27, 2012.

  1. kpmaher

    kpmaher New Member
    5

    Jul 27, 2012
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    5
    Hey everyone, new to the forums. And like most new people, I'm here because I have a problem. And I looked through previous topics and could not find anyone with the same problem as me.

    For one reason or another, I cannot receive text messages. I can successfully send them, and my data/internet work fine. I saw other posters had those issue, but where mine is different, is that all of my conversations were deleted, except for sent/received picture messages. If a particular conversation didn't have a picture in the conversation, it was completely deleted.

    I've tried my settings, turning the phone off, doing a battery pool. Nothing has worked. I of course would like to do everything possible to not have to do a factory reset, but if I have to, I have to.

    I have a Droid X2 running version 2.3.5. I have Verizon.

    I'm assuming this is a pretty rare occurrence, so I hope there is a fix out there somewhere. Thank you in advance!!
     

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  2. mamawm

    mamawm Well-Known Member
    53

    Jul 22, 2011
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    welcome to the forum. i would call tech support first and let them see if there are some settings on their end that aren't quite right, they can try to send a test text. if all else fails then do the fdr.
     
  3. Metroid Prime

    Metroid Prime Oil Can!!! Oil Can!!!
    VIP Member
    333

    Feb 15, 2012
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    Male
    Learning web development
    Navaro
    Have you tried contacting Verizon about this?
     
  4. coolpoete

    coolpoete Well-Known Member
    63

    May 21, 2011
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    Alabama
    Are you on a stock rom or a custom rom?
     

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