having trouble with outlook emailGeneral


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  1. TnFlapjack

    TnFlapjack Active Member This Topic's Starter

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    I use outlook 2003 for my email. If outlook is closed on my computer, I get all of my email to my phone. If outlook is open on my computer, I do not get my emails on my phone. Does anyone know how to fix this so I can always get my emails whether outlook is open or not? I think when my local computer receives an email, it removes it from my ISP server. I don't know if this makes any difference or not.
    Thanks
     

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  2. nick5704

    nick5704 New Member

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    Anyone have any suggestions on this? I am having the same problem. In addition, when I delete on the phone it does not delete in outlook. Please help!
     
  3. polo2883

    polo2883 Well-Known Member

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    If you use POP for your email you are downloading the email off the server. So sounds like outlook downloads it off the server so your phone doesn't get a chance to download the message. I would suggest either using POP and leaving a copy on the server or use IMAP.
     
  4. douger

    douger Well-Known Member

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    Who is your mail provider?

    You need to do two things...in Outlook, you need to change the setting so that it leaves a copy of the email on the server. I'm running 2010 here but I think getting to the setting is the same: account settings>internet email settings>more settings>advanced.

    Once that's done, you'll need to log into your web based mail account, then tackle the settings. If you're using Gmail, settings>forwarding and POP/IMAP. Make sure the setting at "when messages are accessed with POP" the setting is something along the lines of "leave a copy in the inbox."

    Ask me how I know this... :eek:
     
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  5. jd1970

    jd1970 Member

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    I found using K9 Mail for now works. I was having issues setting up my work e-mail since we do our own hosting it would not verify the server. K9 asked to accept the certificate for both pop and smtp and I was up and running.
     

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