Headphones defective?Support


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  1. Johnny Crapple

    Johnny Crapple Well-Known Member

    I think the headphones are defective that came with the phone.
    They kept turning the volume down and up by itself and wouldn't let me turn off the screen until I unplugged them.
    When I got a phone call with headphones in their was loud static and the person on the other end could hear it.
    When screen was on I could watch the volume going up or down, I got the phone two days ago.

    Do you think t-mobile would do anything about that?
    Do they sound defective?

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  2. Johnny Crapple

    Johnny Crapple Well-Known Member

    Well thanks for the advice jk but, I can confirm it was the headphones as I've been using headphones from the s3 and they are working fine no problems. I guess these were stupid questions Oh well I'll just use these from the s3 until they don't work.
  3. lotus49

    lotus49 Well-Known Member

    They are almost certainly broken and yes, T-Mobile will replace them for you as they are required to do by law.
  4. MISS DIVA

    MISS DIVA Well-Known Member

    As Lotus has stated, just contact Tmobile and get a replacement pair sent out.
  5. Johnny Crapple

    Johnny Crapple Well-Known Member

    Okay thanks I will do that

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