Help HELP!! 2.2 ota message recieved but wouldn't download

[yamamonster600]

So i got the ota for 2.2 on last tuesday. i hit the button to download now, it said my sd card was safe to remove, and thats it. looked in settings and still running 2.1 and system is up to date. called vz said they haven't heard of this, they called htc and said nothing to do but wait and the system SHOULD notice and try again within 2 weeks....(sucks) my wife got the update msg last thursday same thing happened. wtf is going on? anybody else have this problem.

 

[jamor]

Do a factory reset, back up and wipe your phone completely.

When it reboots, your OTA will come back instantly.

This was my case. It took me 3 times for it to work because I was rooted. It failed then said "system up to date" after reboot.

After each factory reset / complete wipe, the OTA came back instantly upon reboot.

 

[Dream]

Try going into settings > about phone > system update and see what happens.

 

[Flash408]

There is a update.zip file floating around somewhere on this forum that you need. There should be instructions also for how to get it going.

YOU DON'T NEED TO WIPE THE DEVICE

I'm looking for the thread now, but it's hiding.

 

[phositadc]

So i got the ota for 2.2 on last tuesday. i hit the button to download now, it said my sd card was safe to remove, and thats it. looked in settings and still running 2.1 and system is up to date. called vz said they haven't heard of this, they called htc and said nothing to do but wait and the system SHOULD notice and try again within 2 weeks....(sucks) my wife got the update msg last thursday same thing happened. wtf is going on? anybody else have this problem.

Several of us had this exact same problem with the May OTA. For me, the OTA never came back, so I ended up having to install it manually, which was easy enough. You might try the factory reset suggestion above, but if that doesn't work, just install the OTA manually.

 

[Flash408]

There is a update.zip file floating around somewhere on this forum that you need. There should be instructions also for how to get it going.

YOU DON'T NEED TO WIPE THE DEVICE

I'm looking for the thread now, but it's hiding.

found it on another forum

Manually Update Your Droid Incredible to Android 2.2 (Froyo) | Android Phone Fans

 

[iowabowtech]

You might try the old "checkin" trick. Use the phone's keypad and enter:

*#*#2432546#*#*

 

[yamamonster600]

got it, thanks for the help, and a big thanks to Flash408 for the link