Support HELP! 3G ok but GSM with data issues

Discussion in 'Android Devices' started by willdelcast, Sep 22, 2010.

  1. willdelcast

    willdelcast New Member
    5

    Sep 22, 2010
    2
    0
    5
    Hi, I have a 1 month-old HTC LEGEND A6365 fully unlocked
    (i think it was from Bell-Canada). I'm running it here in Chile.
    The problem is with my GPRS/EDGE/GSM connection.
    When I have 3G access, I have internet and voice/phone service as expected, but when I switch to GPRS/EDGE, I only have voice/phone service but no internet. Since I have phone service, I confirm that the network frequencies used here are enabled on my HTC Legend.
    My carrier gave me the correct APN which i used on my Legend and my older blackberry. In my blackberry, when I connect to GPRS/EDGE i have both internet and phone service, so I don't think it is an issue of my carrier...
    When I asked HTC for help they just told me "ask a third-party like androidforums.com" :S

    So.. any clues?
    I'm really needing help here!!!
    Thanks!
     

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  2. cornellalum

    cornellalum New Member
    5

    Jul 18, 2010
    2
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    5
    You need to flash your phone with a new ROM. The one that comes with the Bell Legend has problems with GPRS/EDGE data.
     
  3. stewy

    stewy Well-Known Member
    16

    Aug 19, 2010
    53
    5
    16
    make sure you allow set the phone network to auto... wcdma & gsm... if i just have mine set to gsm i have no internet. mine is a virgin mobile canadian phone... hopefully this will help!
     
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