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Help! All of my WiFi passwords have disappeared!


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  1. Welsh Whirlwin

    Welsh Whirlwin New Member This Topic's Starter

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    Long time lurker - first time poster!

    Dear all,

    Can anyone help me? Yesterday my Galaxy S11 (using Android 4.04) just 'forgot' every single WiFi password I have on my phone and stopped logging in automatically to the networks. Instead I've had to manually re-enter the passwords for my home, work and girlfriends place.

    The problem is that there are some passwords I won't be able to retrieve at all. :(

    Has this happened to anyone else? Did I accidentally do something? :confused:
     

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  2. Digital Controller

    Digital Controller The Real Bass Creator Guide

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    First off welcome to the forums!

    And this is strange, usually the only way you can remove those is through clearing the cache for Wifi or a factory reset. Have you looked at your Wifi settings recently to see if anything has changed?
     
  3. Welsh Whirlwin

    Welsh Whirlwin New Member This Topic's Starter

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    Hi DC, it is strange, yes... I've checked my settings and nothing has changed. I recently cleared the cache of another app after it would not start after an update to fix the problem, but that is it.

    The only other thing I can think of is that potentially wiped a section of my phone after using a compass app to determine the polarity of a (pretty weak) magnet. Hmmm...

    I don't suppose you know if I can restore these settings via Kies backup?

    Cheers again for your help!
     
  4. Digital Controller

    Digital Controller The Real Bass Creator Guide

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    If you backed up everything with Kies then restoring that should restore those Wifi passwords.
     
  5. Welsh Whirlwin

    Welsh Whirlwin New Member This Topic's Starter

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    Cheers again DC, I have done back-ups so I'll have a try when I get home to restore that individual section of my phone.

    In the meantime, I'll try and steer clear of any more magnets! :dong:
     
  6. Digital Controller

    Digital Controller The Real Bass Creator Guide

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    Yeah magnets are very bad for electrical devices, like computers and smart phones, please do not do anything like that again.
     

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