Support Help!!! Bricked Proclaim?

Discussion in 'Android Devices' started by kanuga, Aug 9, 2012.

  1. kanuga

    kanuga New Member
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    Jul 15, 2012
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    OK so back story first...

    My little sister dropped her phone yesterday and the touch screen would not work AT ALL, nor the soft keys (home search etc) so i tried to boot it into recovery mode to see if that would fix it. The phone would go to the recovery menu i could scroll through the options with the volume key but I couldn't select recovery with the power button (b/c soft keys are dead too)

    Problem: So I started doing random stuff (rooted, tried to load some roms, tried to load stock image through odin etc...) Well something I did didn't go over well and now odin won't pick the phone up so I can't re-flash the stock kernel. When I try to boot the phone it gives me the firmware upgrade failure restart screen.

    Question: With the phone pretty much bricked what options do I have besides sending off to be looked at?
    I was looking for drivers to get it into apx/nvflash but I cant get it to go into apx mode to even do that. So I'm stuck and would love some help.
     

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  2. hitoim

    hitoim New Member
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    Sep 3, 2012
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    press and hold power and volume down once in download mode plug in phone after odin is open and pda file is loaded
     
  3. DarkJedi

    DarkJedi Well-Known Member
    53

    Aug 19, 2011
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    If all else fails, try sending it back to Samsung for exchange/repair. Don't say what happened... just that it stopped working. They've surprised a lot of Samsung Galaxy Prevail users by fixing obviously hacked/damaged phones for free from time to time. (No promises though).
     

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