Support help - cannot connect to wifi networks

Discussion in 'Android Devices' started by goalc, Oct 2, 2010.

  1. goalc

    goalc Well-Known Member
    16

    Jul 31, 2010
    77
    1
    16
    Hi, hope someone can shed some light to my problem.

    My SGS (well its actually my wife's but I use it also) will not connect to wifi networks, other than the one we have at home. If we are out, the phone will be able to see lots of wifi networks, but it cannot connect to any of them as it says the signal is poor. Other people can be sat right next to other with other phones and have no problem connecting and they have strong signals.

    At home it will connect, but even then there is only one bar of signal, even though the router is in the same room.

    It appears that the phone just cannot get a strong enough signal to connect.

    Any ideas how we can get over this, or does it seem like a problem with the phone?

    Thanks for any help....
     

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  2. snapper.fishes

    snapper.fishes Well-Known Member
    163

    Jul 13, 2010
    2,279
    263
    163
    There may be something wrong with your phone. You should take it back and tell them about the problem.
     

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