Support Help - cannot make any calls and have no idea what to do

Discussion in 'Android Devices' started by buckeye113, Jun 2, 2010.

  1. buckeye113

    buckeye113 Member
    16

    Apr 8, 2010
    20
    2
    16
    Research Meteorologist
    United States
    Help!! For some strange reason I cannot make any calls with my Incredible all of a sudden - I cannot even reach my voice mail. Every time I try to dial out there is about 10 seconds of silence followed by beeps and then the message on screen says "Network Status: The network is busy. Please try again later." The problem started this morning and I haven't been able to make any calls since then. I have a great network signal (3-4 bars) and I can check email, surf the web and everything. I am not aware of any update that might have caused this. Any ideas on what I should do?
     

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  2. Musky

    Musky Well-Known Member
    173

    Mar 13, 2010
    1,843
    372
    173
    Male
    Computer Tech
    San Diego
    Can you dial *228? Or will it not do that either?
     
  3. buckeye113

    buckeye113 Member
    16

    Apr 8, 2010
    20
    2
    16
    Research Meteorologist
    United States
    Nope. That was the first thing I tried actually...just get silence followed by the "network busy" message. I've rebooted my phone several times as well.
     
  4. mrjerryk

    mrjerryk Well-Known Member
    38

    May 23, 2010
    211
    20
    38
    Cincinnati OH
    take it to your local store
     
  5. Musky

    Musky Well-Known Member
    173

    Mar 13, 2010
    1,843
    372
    173
    Male
    Computer Tech
    San Diego
    Have you tried pulling the battery and waiting a few seconds. and then putting it back in and re-starting?
     
  6. barrister89

    barrister89 Well-Known Member
    16

    Apr 30, 2010
    91
    4
    16
    VA
    +1 on battery pull
     
  7. iowabowtech

    iowabowtech root@android:/ #
    1,493

    May 2, 2010
    12,146
    8,630
    1,493
    Making the Establishment nervous
    Iowa|USA
    Just out of curiosity, have you tried dialing IN to the phone from a landline or another cell?
     
  8. buckeye113

    buckeye113 Member
    16

    Apr 8, 2010
    20
    2
    16
    Research Meteorologist
    United States
    I just had a friend call me and I can receive calls just fine...just can't dial out. Very weird. Also I did try pulling the battery but to no avail.
     
  9. iowabowtech

    iowabowtech root@android:/ #
    1,493

    May 2, 2010
    12,146
    8,630
    1,493
    Making the Establishment nervous
    Iowa|USA
    Man, that is strange. I'm not sure if this would work, but if it were my phone and if I got frustrated enough, I think I'd try this for kicks:

    Settings > Applications > Manage Applications > Dialer > Clear Data

    Again, not sure it would do anything but I can't believe it would hurt much and it's the only native app I can find that allows any user interface AND seems to have to do with calling.
     

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