Help! G1 goes to sleep and won't wake back up =(Support


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  1. Zeabrid

    Zeabrid Active Member This Topic's Starter

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    I don't know what caused this.
    I got my G1 today. It worked for probably 2-3 hours perfectly fine.

    I had an app freeze (either Barcode Scanner or Lock 2.0) and had to do a full hard reset.

    Now, whenever the phones screen darkens or I put it to sleep manually, it WILL NOT come back up.
    I have factory reset three times now to try and get this to work.

    When the screen is black, all buttons on the phone still light up and so does the LED indicator up top. I had my phone set to use a locking pattern screen at one point during one reset to test out and when the screen went black, I was still able to try and log in by doing my pattern. It unlocked, but still showed nothing on the screen.

    Please help!

    I've tried:
    Turning Wi-Fi off
    Turning 3g Off
     

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  2. Zeabrid

    Zeabrid Active Member This Topic's Starter

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    Update: It only freezes/blacks out when I try to wake the phone from one of the front key buttons.

    If I'm sliding to unlock, it seems to be fine.... (but if I've already tried to open from the front it doesnt)
     
  3. UnderWhat?

    UnderWhat? Well-Known Member

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    very strange, i have no idea
     
  4. Zeabrid

    Zeabrid Active Member This Topic's Starter

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    =(

    Further update: If I mash all the buttons in random orders for about a minute or two it seems to come back. Anyone have any idea?
     
  5. justjimjpc

    justjimjpc Premium Member VIP Member

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    Definately Bizzare .... sounds like a return for replacement .. flaky UI hardware issue ...
     

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