Support help! galaxy s2 wont start

Discussion in 'Android Devices' started by 24HR44, May 26, 2013.

  1. 24HR44

    24HR44 Member
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    Feb 22, 2013
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    My phone was working it showed low battery, and i plugged it for charging, when I checked again it was turned off so I tried to turn it on but it didnt, it shows the (samsung galaxy s2 gt-i9100) screen and then nothing happens.

    I tried removing the battery, the sim and sd card and turned it on again, still the same problem.

    I dont have any backup and I dont want to lose my data, any idea of what shall I do? my phone is unrooted shall I try rooting it?

    I have android v4.1.2
     

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  2. Shotgun84

    Shotgun84 Well-Known Member
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    May 30, 2011
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    Whatever he said.
    Cambridgeshire, England
    Can you get into recovery mode (volume up, power and home) or download mode (volume down, power and home)
     
  3. 24HR44

    24HR44 Member
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    Feb 22, 2013
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    I think I have nand rw corruption & i cant access recovery mode.
    And I tried odin mode but it fails to load the kernal
    What shall I do?
    Also now its not charging and last time i tried to turn it on it showed caution triangle after (samsung galaxy s2 gt-i9100)
     
  4. Shotgun84

    Shotgun84 Well-Known Member
    313

    May 30, 2011
    5,322
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    Whatever he said.
    Cambridgeshire, England
    I'd try reflashing your stock firmware with Odin. You can get your firmware from here
    Firmwares | SamMobile
     
  5. 24HR44

    24HR44 Member
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    Feb 22, 2013
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    ok thanks, I downloaded it and will try it again now
     
  6. 24HR44

    24HR44 Member
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    Feb 22, 2013
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    It failed, what shall I do? :(
    Am I doing it right?

    [​IMG]
     
  7. Shotgun84

    Shotgun84 Well-Known Member
    313

    May 30, 2011
    5,322
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    Whatever he said.
    Cambridgeshire, England
    A few things to try are to make sure kies isn't running I'm the background, change the usb cable/socket and try a different firmware.
     
  8. 24HR44

    24HR44 Member
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    Feb 22, 2013
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    I checked the task manager before starting and its not running, i'll try changing the socket and cable now.
     
  9. 24HR44

    24HR44 Member
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    Feb 22, 2013
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    Just to make sure I'm doing it right

    I open odin
    plug the phone
    when the ID:COM appears I choose the pda file
    after seeing this message (leave cs) I hit start
     
  10. Shotgun84

    Shotgun84 Well-Known Member
    313

    May 30, 2011
    5,322
    3,108
    313
    Whatever he said.
    Cambridgeshire, England
    Yeah that's right. Can I just confirm that you're in download mode. Volume down, home and power and then volume up to continue.
     
  11. 24HR44

    24HR44 Member
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    Feb 22, 2013
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    Yes I'm in download mode..
    I tried changing the socket and the cable and its the same..
    what firmware shall I try?

    [​IMG]
     
  12. Shotgun84

    Shotgun84 Well-Known Member
    313

    May 30, 2011
    5,322
    3,108
    313
    Whatever he said.
    Cambridgeshire, England
  13. 24HR44

    24HR44 Member
    16

    Feb 22, 2013
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    Thanks! I'm downloading it now.. Its gonna take a while I guess
     
  14. 24HR44

    24HR44 Member
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    Feb 22, 2013
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    failed...
    I removed kies just in case its causing the problem!
     
  15. ironass

    ironass VIP Member
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    For a step-by-step guide with video on flashing stock firmware, see #1.7 of the Jelly Bean update - Dummies Guide. Also, as mentioned in the guide, ensure that you have enabled, "USB debugging", in Settings before attempting to flash firmware via Odin.
     
  16. 24HR44

    24HR44 Member
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    Feb 22, 2013
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    I didnt enable debugging mode and I dont think its enabled by default.
    Is there a way to fix my phone?
     
  17. ironass

    ironass VIP Member
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    If you are unable to use Odin to re-flash a stock firmware and you cannot boot into Recovery mode for a Factory Reset, then your options I fear are limited to a Samsung Service Point for a repair.
     
  18. sabisabi63

    sabisabi63 Member
    5

    May 29, 2013
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    Female
    Kalbarri Western Australia
    I have the same problem as 24HR44 this morning. I have tried soft and hard reset. and the odin one..... once it reboot, it just stays on the samsung logo screen. i cant even plug it into the computer wont recognise the deivce anymore.
    it did a software upgrade yestereday and since then this..... dont know what else to do. and am not very techo with these.
     
  19. ironass

    ironass VIP Member
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    Hello and welcome to Android Forums sabisabi63! :)

    Sorry to learn of your problems after updating.

    Ca I just confirm that you cannot get into either Recovery mode...

    How to: Samsung Galaxy S2 recovery mode - YouTube

    or Download mode...

    How to Boot Samsung Galaxy S2 in Download Mode.mp4 - YouTube

    If you can get into Download mode, are you able to connect to the Samsung PC Suite, Kies, which contains the drivers for connecting to your PC?

    Kies | SUPPORT | SAMSUNG UK
     
  20. 24HR44

    24HR44 Member
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    Feb 22, 2013
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    ironass likes this.
  21. 24HR44

    24HR44 Member
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    Feb 22, 2013
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    I'm trying another firmware and old version of odin and its taking a while at the same point (nand write start) is that normal? or its just stuck?
     
  22. sabisabi63

    sabisabi63 Member
    5

    May 29, 2013
    5
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    5
    Female
    Kalbarri Western Australia
    I cannot get into Kies, the usb will not connect
     
  23. sabisabi63

    sabisabi63 Member
    5

    May 29, 2013
    5
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    5
    Female
    Kalbarri Western Australia
    I have done a recovery mode, and it still only stays in the logo screen... :(
     
  24. sabisabi63

    sabisabi63 Member
    5

    May 29, 2013
    5
    0
    5
    Female
    Kalbarri Western Australia
    Cannot get into Kies, will not recognise the usb connection now, revocery has been done several times as instructed by Samsung on the phone, still just goes to the samsung logo screen.
    thanks for your input. frustrated with it. :(
     
  25. sabisabi63

    sabisabi63 Member
    5

    May 29, 2013
    5
    0
    5
    Female
    Kalbarri Western Australia
    Cannot get into Kies, will not recognise the usb connection now, recovery has been done several times as instructed by Samsung on the phone, still just goes to the samsung logo screen.
    thanks for your input. frustrated with it. :(
     

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