Help - how to lock touch screen when needed during phone callsSupport


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  1. Cuttle42

    Cuttle42 Member This Topic's Starter

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    I have the Sprint HTC hero and my wife uses my phone quite often. She constantly complains that her face is accidentally touching the screen and hanging up on people. I try to tell not to press it against her face but she won't learn lol. Is there a way to disable the screen completely once you place or take calls? Of course I want to be able to use the screen if and when needed as well. Thanks for your help!
     

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  2. JB in AZ

    JB in AZ VIP Member VIP Member

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    Welcome to the forum! I've moved your thread to the support and troubleshooting sub forum where it should get more replies.

    Some people pull down the notification bar while on a call. This may avoid the "cheek hang ups".

    Other members should chime in here soon with more ideas!
     
  3. Joehunni

    Joehunni Well-Known Member

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    My screen shuts off by itself?
     
  4. JB in AZ

    JB in AZ VIP Member VIP Member

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    Good point! I didn't even think to mention the screen time out settings.
    Menu/settings/sound & display/Screen timeout....I have mine set to 30 seconds.

    If you need the screen during a call, pressing the red hardware "hang up" button on the right once, will turn on the screen again.
     
  5. Cuttle42

    Cuttle42 Member This Topic's Starter

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    I have thought about the screen timeout as well but I don't want that to be the case of 30 seconds across the board when doing other tasks. So far I think sliding down the task bar will be a great idea. I am looking forward to seeing other ideas as well. Thanks for your help!
     
  6. JB in AZ

    JB in AZ VIP Member VIP Member

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    There's an app available in the market called Screen On. It can be set to allow the screen to stay on while any individual app is being used. Example, I have it and set it so the screen stays on while using the internet or viewing photos. 30 seconds for everything else.
     
  7. treborcj

    treborcj Well-Known Member

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  8. JB in AZ

    JB in AZ VIP Member VIP Member

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    Yeah..I tried that for a while...wasn't crazy about it... didn't always work well in other than bright light conditions...I learned to just hold the phone slightly away from my cheek...but it might be worth a try for the OP.
     
  9. 2horses

    2horses Well-Known Member

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    I'm glad to see I'm not the only one that has crazy stuff happen when using this phone as a, well, phone! I was on a call and somehow dialed my voice mail and left myself a message all at the same time, while the other party I was originally talking to was still connected. Bizarre, but I learned real quick not to let the damned thing touch my face - grrrr........
     

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