Help - I am receiving an error message and I am new to this phoneGeneral

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  1. cbuford

    cbuford Member This Topic's Starter

    Nov 14, 2012
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    Help - I have had my Samsung Galaxy S III 4G for a little over a month now. Since I have had the phone I have occasionally received an error message at various times that says "An error occurred. If it continues to happen please file a report via Help > Contact support"

    Now this error is coming up very regularly and I cannot tell any rhyme or reason to when I receive it. I can just unlock the phone and it will show, or click text messages, contacts, or sometimes the internet and it will show up.

    Does anyone know what this error means and if I do need to call someone, what do I tell them is happening..?


  2. damewolf13

    damewolf13 live~laugh~love VIP Member

    May 14, 2010
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    That is most curious.
    You might try doing a factory reset.
    If that doesn't work, I would take it back where you purchased it, and have them do some troubleshooting. If they can't work it out, then you should request a replacement phone, as this seems like some glitch in your particular unit.
    Good luck! Keep us posted when you get it figured out.:)

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